E-mail

Introduction

DEFINITIONe-mail (electronic mail or email)Sponsored News

Vendor Resources

E-mail (electronic mail) is the exchange of computer-stored messages by telecommunication. (Some publications spell it email; we prefer the currently more established spelling of e-mail.) E-mail messages are usually encoded in ASCII text. However, you can also send non-text files, such as graphic images and sound files, as attachments sent in binary streams. E-mail was one of the first uses of the Internet and is still the most popular use. A large percentage of the total traffic over the Internet is e-mail. E-mail can also be exchanged between online service provider users and in networks other than the Internet, both public and private.

Task


 
 
 
you will read and watch various sources on how to compose an effective email with etiquette. at the end you will have to write your own business e-mail.
 
   

Process

1. Read various videos and articles on writing business e-mail in the links below2. Find three business emails and analyze them according to the email etiquette you have learned
3. Get a partner to do the next task4. Write an e-mail to your partner, pretend you are from a certain company. The genre of the e-mail is up to you (it can be enquiry letter, complain letter, letter to confirm or infrom something, etc) and ask your partner to write you an e-mail too5. Reply the e-mail from your partner
 
   

Evaluation

0

1

2

3

Total

Email Header

Email has no heading

Email has incomplete heading; missing the address or date.

Email has complete heading, but missing appropriate punctuation.

Email has a complete address and date with proper punctuation

Salutation

Email has no salutation

Attempts salutation, missing title, proper punctuation

Has salutation, but missing proper punctuation

Complete salutation.

Body

Email has no organized paragraphs.

Email has a body of one or more organized paragraphs and these paragraphs are not indented.

Email has a body of one organized paragraph and this paragraph is indented.

Email has a body of two or more organized paragraphs and each paragraph is indented.

Closing

Email has no closing.

Email has incorrect closing.

Email has appropriate closing, but missing proper punctuation.

Email has complete appropriate closing.

Signature

Email has no typed signature.

Email has incorrect project signature.

Email has appropriate typed project signature, but missing proper punctuation.

Email has appropriate typed project signature.

Mechanics

Email has four or more spelling errors and/or grammatical errors.

Email has three misspellings and/or grammatical errors.

Email has no more than two misspellings and/or grammatical errors.

Email has no misspellings or grammatical errors

Typing Skills

Email has many typing errors.

Email has three or more typing errors.

Email has no more than two typing errors.

Email has no typing errors.

Total

A = 20-21

B = 18-19

C = 16-17

D = 14-15

F = 0-13

Your score will be on alphabet system :A means excellentB means goodC means fairD means poorF means failed

Conclusion



 
By completing this activity, learners will be able to write effective emails, especially for business purposes. Learners are strongly encouraged to pay careful attention in their future electronic correspondence, in order to be succesful in their future carreer.