Question the customer about his needs or requirements

Introduction

Lebanon has a lot to offer to tourists. You want to plan a vacation trip to a group of tourists visiting Lebanon based on their interests budget etc…….

Task

You are working in a travel agency. Your task for this webquest is to find out exactly what categories of needs the tourists have, what

expectations they have and how you need to communicate effectively with them to satisfy them.

Process

Step 1:watch a youtube video about Lebanon  

Step 2:prepare questions asking the tourists about themselves and their needs and

interests

Step 3: Prepare a list of things that tourists can do according to their needs and interests

Step 4:Do a role playing with a friend on asking answering questions

 

Resources 

https://www.youtube.com/watch?v=ChURNMQtYAU

Evaluation

  1. An excellent project that has all the necessary components: A (95)

     2. A solid above average project that has all the necessary components : B (85) 

     3. A project whose explanations are satisfactory and has all the necessary components : C (75)  

    4. This project that misses necessary components: D (65)

    5. This project has been thrown together: F (50)

Conclusion

Congratulations! You have learned a lot about budgets. This webquest helped you to learn how to ask the customers about their needs

and requirements.