Introduction
Hello, students! Conflict is seen in many areas of of our life. As you know we are exploring the conflicts its types and how to resolve it. In this web quest you will be gathering as much information as you can about conflict, Examples of conflict and levels of conflict. You have now been split into groups and are researching one specific area so that you can share this information with your fellow group members.
Task
Your task is to:
- Research the history of conflict.
- Find out the types of conflict.
- Go through the available literature and books on conflict.Be able to identify and explain clearly a case study of conflict.
- Understand the effects of conflict in our communities.
Process
A brief explanation,
What is Conflict
Conflict is serious disagreement and argument about something important. If two people or groups are in conflict, they have had a serious disagreement or argument and have not yet reached agreement.
Examples of conflict.
Jimmy and Eric compete for the same position on the baseball team.
Tinashe caught her friend Jamie stealing from a classmate. Now Tinashe must choose between keeping her friendship with Jamie and doing the right thing.
The 5 levels are;
1. Discomfort, is defined as a person feeling embarrassed and or sometimes anxious. In effect to make someone feel uneasy. Sometimes when this occurs, nothing really may have been said but it may have been insinuated. When a person feels like things aren’t quiet right or potentially felt that they were treated unfairly. The caveat, some people can deal with a great deal of uncertainly and simply keeping moving forward where others feel like they have been slighted.
2. Incidents, an instance of something happening; an event or occurrence. So, here something has occurred and was directed at the person or through other people. Typically in these incidents they are short sharp exchanges where both or one partly walks away saying things to themselves like.
” If only I said this or that, or I could have done that, or I can’t believe they just said that yo me etc”. The beginning of rumination(Rumination is the compulsively focused attention on the symptoms of one’s distress, and on its possible causes and consequences, as opposed to its solutions.)
3. Misunderstanding, in this stage information is tainted with the levels of discomfort and incident which frames the persons perception of the events in a positive or negative light. Here motives and facts are often confused and perceived. This is were most people take a position on something. Which really means that it becomes difficult to communicate with and get to a mutually beneficial outcome. People tend to lose their ability to be curious and ask questions.
4. Tension, a mind which is affected by stress or tension that cannot think as clearly. Here the relationship is weighed down by negative emotions, attitudes and unfortunately stubbornness. This level means that there now is little flexibility and more than likely its about getting to someone back rather than solving the issue. Some people at this stage dread coming to work or don’t show up at all and worse sabotage the organisation because of that one person.
5. Crisis, a time of intense difficulty or danger. At this level, functioning even at what some would call basic levels is difficult to say the least. More people are dragged into the crisis and the us against them positioning takes place. Here displays of contempt, undermining and sabotage are coming into plain sight. In some circumstances physical altercations in the workplace.
During this Web quest, you will need to do the following in groups of five.
1. Re define in your own words and understanding , the meaning and outline other examples of conflict.
2. Fill out your diaries completing the tasks stated before on tasks section, with the information you find from your researches.
3. When you believe you have finished your tasks for the day, please inform Mr Chetse Stanislaus. He will check over your diaries and ensure that you have properly followed the instructions here and on your tasks page as well.
All the best for the work given.
Evaluation
| Beginning | Developing | Qualified | Excellent | Score | |
| Task 1 | Have completed little or nothing of the task | Have begun completing the table but have provided incorrect information | Have completed the task with mostly correct information. | The diary is completed with an excellent standard of work. Information provided is correct and clear that thought has been put into the table. | /15 |
| Task 2 | Student has not completed this task/put little or no effort | Student has written a description but with poor grammar/little or no description. | Student has provided a good description with few grammar errors. | Student has provided an excellent description of their information with little or no errors. | /20 |
| Task 3 | Student has not completed this task/put little or no effort | Student has written a description but with poor grammar/little or no description. | Student has provided a good description with few grammar errors. | Student has provided an excellent description of their information with little or no errors. | /20 |
| Task 4 | Student has not completed this task/put little or no effort. No relevant information with very poor grammar | Students postcard contained minimal relevant information and has many grammar mistakes. | Students postcard contained most of the required information and was written well with mostly correct grammar. | Students diaries contained all of the required information and was excellently written with little or no grammar mistakes. | /20 |
| Task 5 | Entry shows no literature research or background knowledge to describe their experience on conflicts. | Shows literature research but provides irrelevant information. | Shows good use of the literature and background knowledge. | Student uses excellent use of literature research and background knowledge. Written in a very good tone. | /20 |
| Presentation | Shows no literature research or background knowledge to describe their experience on conflicts. | Shows literature research but provides irrelevant information and a few grammatical errors. | Shows good use of the literature and background knowledge. Not many grammatical errors. | Student uses excellent use of literature research and background knowledge. Written in a very good tone. There are little or no grammatical issues presenting. | /5 |
Conclusion
Now that you've had time to finish your task, you will be sharing your findings with the other on conflict.
1. Make sure you are ready to share with your group and that you have your task filled out correctly.
2. Follow the instructions for the sharing order in your group as given.
3. Listen carefully to your group members as they share about their experiences of conflict.
4. Make sure to fill out your diaries completely. This is very important, because you will use this later!
It is the responsibility of the team to make sure that ALL members have filled out their tasks. This is VERY important. (In other words, if you notice someone falling behind with filling in their diaries, help them out.
Credits
References
- Conflict Behavior in Organization online form. http://Ezime Article.com assessed April 4, 2013.
- Conflict Management Technique Online from: http://www.personalityexplore.com/ freeresources/conflict management Technique. Aspx. Accessed, May 25, 2013.
- Darling J.R. & Foliasso, C.E. (1999). Conflict Management Across Cultural Boundaries: A case Analysis from a Multinational Bank. European Business Review, Vol, 99, 383 – 92.
- Hughes, C. (2001). An Investigation of Conflict Management in Cambodia Villages, University of Cambodia Centre for Development Research.
Teacher Page
by Chetse Stanislaus
This web-quest is designed to help students who are to go and live in the world that is full of conflicts understand conflict and be able to meet with it at different levels and at the end be able to resolve conflict and live amicably with others.