Introduction
Today’s lesson is about the concept of quality in the business. Learners will be able to: Define the meaning of quality. Distinguish between quality assurance, distinguish between quality control and quality assurance, discuss the importance of quality for business, outline the quality indicators of the business function.
Task
Read the following questions and answer.
Question 1.
1. Distinguish between quality control and quality assurance.(8)
2.Discuss the relationship between management and the success of business. (8)
3. Explain the importance of quality in relations to the following business functions: Quality in financial functions, Quality in administration, Qaulity in general management.(18)
Process
https://www.softwaretestinghelp.com/quality-assurance-vs-quality-control/amp/
Notes
Quality refers to the ability of a product or services to meet a specific need.
• Quality refers to the characteristics of a product that meets the customers requirements.
•Quality control is a system that ensures the desired quality is met by inspecting the final product to ensure that it meets the required standards.
•Checking the raw materials, employees and machinery to ensure that high quality standard is maintained
•Quality assurance controls what is performed during and after the production process to ensure that the required standards are met at the every stage of the process.
•Ensure that the required are met from start to the end of the production.
• Relations to between management and the success of the business is the correlation between management and the success of the business in achieving its goal strengths and weaknesses.
• Management plays an important part in making the right decisions and motivating employees to be productive.
Evaluation
|
Questions |
Marks |
| 1.1 |
8 (4x2) |
|
1.2 |
8 (4x2) |
| 1.3 |
18 (6x3) |
Total marks [34]
Conclusion
Conclusion.
The lesson has covered all the importance of quality in the lesson for the grade 10 topic learner will now be able to use the knowledge and skills gained during the lesson on the upcoming exams
