Introduction
Elaboration of evaluation grids
This webquest is designed to teach students about the Classifying and organizing of food and beverages managements. The students will be specialized on the Food and beverages managements that they will do the implementations in their area in the sector.
Introduction
Tourism is travel for pleasure or business; also the theory and practice of touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tours. Tourism may be international, or within the traveller's country.Tourism is the most important aspect both in Turkey and World during the last years. That’s why %10 of the World population attend the international torism mobilities and fastly growing sector comparing others in the market. Tourism managements take very important role to direct the tourism all around the World and Turkey. These are the business units that producing materials and services economically for the tourism sector.
The history of accomodation managements in Turkey goes to the past comparing the accomodation managements in Europe. Turks built caravanserais for the travellers acocomodate people comfortably. It is firstly seen in the state of the Seljuks.These managements aim not profit but service for the people and animals travelling across the country. Then in Ottoman time besides caravanserais some inns were built in the city centers.The first modern hotel in Turkey is the Pera Palas in 1892 in İstanbul.The first international hotel is the Hilton hotel in in İstanbul. After that new hotel were opened by different sectors in, Ankara, İzmir ve Bursa for central hotels and resort hotels near the seaside in İstanbul, Antalya, Çeşme, Akçay etc. Tourism managements are classified in six groups running in the tourism industry;
*Accomodation Managements
*Food and Beverage Managements
*Transportation Managements
*Travel Managements
*Recreation Managements
*Other Managments(Managements selling souvenirs)
*Composed salads
*In this webquest we will learn about:
- the tourism managements
- the classifications of the hotels
- the fecilities
- the services of the hotel managements
- the features of the food and beverage managements
Ø What are the hotel types, fecilities, features, the history of accommodation in Turkey, national and international accommodation managements.
Ø Assessment techniques: Question-answer, observation, implementing, group work, and internet will be used.
Ø how to develop a questionnaire for the evaluation of classifying and organizing of food and beverages managements
Task
Your task for this webquest is to find out accommodation types and learn the features of them.
You and your group (4 students total) will become "experts" on this topic.
Lastly, you will develop a procedure in which you will present all the progress that must be carried out within the classified hotels: service, catering, buffets, fecilities related to the food and beverages managements. You will also develop a questionnaire that will help you assess the information you learn
Process
Follow the steps below for the first process in your project.
1. In groups of 5, you will work together to learn about the fecilities of the five different hotel types by using the link and filling out the worksheet below.
Process of classifying food and beverage managements(hotels)
http://www.kultur.gov.tr/EN-113295/law-for-the-encouragement-of-tourism…
Measuring types hotels and fecilities(worksheet)
2. Each group will continue to search for 5 different types of hotels and completing the worksheet.
Methods of measuring classifying food and beverage managements
https://www.managementstudyguide.com/methods-of-measu...
Now that you have completed all the components of process one, proceed to process two!
Great work!
Now you will develop a procedure in which you will present different stars hotels respecting the following structure:
|
Nr. Crt. |
Classifying hotels |
Activities |
|
1. |
One star hotel |
- ………………………. - ………………………. - ……………………… - ………………………. |
|
2. |
Two stars hotels |
- ……………………… - ……………………… - ……………………… |
|
3. |
Three stars hotels |
- ……………………… - ……………………… - ……………………… - ……………………… |
|
4. |
Four stars hotels |
- ……………………… - ……………………… - ……………………… - ……………………… |
|
5. |
Five stars hotels |
- ……………………… - ……………………… - ……………………… - ……………………… |
Furthermore, you will design a questionnaire that will help you assess the features and fecilities, observing the following conditions:
- simple to fill in, clear
- short: 8 - 10 closed questions
- a short introduction which includes a presentation of the aim of the questionnaire and some words of food and beverage managements.
Evaluation
This is how your work will be evaluated.
|
|
Beginning 0 |
Developing 5 |
Qualified 8 |
Exemplary 10 |
Score
|
|
Completed classifying hotels |
worksheet not filled out. |
Worksheet filled out. Lacking correct information and appropriate responses. |
Worksheet filled out. Correct answers but lacking descriptions that show knowledge has been gained. |
Worksheet filled out with correct answers and appropriate responses that demonstrate that knowledge has been gained. |
|
|
Methods of measuring the features and fecilities (worksheet) |
worksheet not filled out. |
Worksheet filled out. Lacking correct information and appropriate responses. |
Worksheet filled out. Correct answers but lacking descriptions that show knowledge has been gained. |
Worksheet filled out with correct answers and appropriate responses that demonstrate that knowledge has been gained. |
|
|
Procedure in which the students presented all the activities (attitudes) to be carried out with the 5 different stars of hotels |
No procedure |
Conclusion is less than one page and lacks deeper thinking and connections. |
Conclusion is appropriate length but lacks deeper thinking and connections. |
Conclusions in appropriate length demonstrates deeper thinking and connections. |
|
|
Preparing and presenting evaluation questionnaire |
No questionnaire |
Questionnaire is lacking key components. |
Questionnaire contains all key components but not all directions were followed. |
Questionnaire contains all key components and all directions were followed. |
|
Conclusion
Don’t forget!
Regardless of the methods chosen, any features and fecilities of the hotels assessment should answer the following questions:
1-What is tourism?
2-What are the fecilities of different stars hotels?
3-What are the features of food and beverage managements?
4- what is the first hotel in Turkey?
5- What is the percentage of people travelling for tourism?
6- Where are tourism management?
Credits
This webquest was created by a team of teachers, within the co-funded Erasmus plus KA2 partnership “English for hospitality” (EN4HOSTS), project number: 2017-1-RO01-KA201-037159, KA2 - Cooperation for Innovation and the Exchange of Good Practices, KA201 - Strategic Partnerships for school education
The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein