BSBTEC203

Introduction

Welcome to the unit BSBTEC203! Our company hopes you find your learning experience fruitful and fun. As you work through this unit you will learn about the unit BSBTEC203 Research using the Internet. This is part of the Certificate II in BSB20120 - Certificate II in Workplace Skills Course Qualification and will help you on your way to entry into the work force. 

By the end of this unit, you will be able to:

  1. Plan:
  • how to research online, (clarify task expectations)
  • define research objectives - (consult and identify)
  • Identify potential sources 
  • correctly choose browsers, follow policies and procedures and use key words. 
  1. Conduct research
  • help when you need it
  • using the internet to research suppliers and cost
  1. Present
  • Organise notes 
  • Present findings to Employer (via roleplay)
Task

Read the following Scenarios and then read through each step. Answer questions as you go through the WebQuest.

Scenario

The following Scenario involves a small business that has 15 employees. All employees work in offices and hold different positions within the business.

Task 1: In your workplace, the manager of the business has asked you to research the costof purchasing reams of paper for your employer. This is an urgent request as he knows that the business has only got about two weeks' worth of paper left an it needs to be replaced soon. You have a budget of $2500 and he has asked you to find the best price.

Task 2: In your workplace, you have been asked to choose one of the following catering                       businesses that will provide a simple lunch for your workplace. Drinks should be                     provided within your budget.  Research the three Caterers listed below, then choose               the one that is most cost effective, yet provides the best selection of food. Explain                  which company you have chosen and describe why you have chosen it. You have a                budget of $1000

Task 3: The staffroom has a faulty refrigerator. You have been asked to research two                             companies to find a replacement refrigerator, the cost, the name of the company and               best price. Include delivery in the quote.

 

 

Process

Task 1.1

Step 1 - Plan: Research Online – Identify what your employer wants, and you are researching.

Task 1: In your workplace, the manager of the business has asked you to research the cost of purchasing reams of paper for your employer. This is an urgent request as he knows that the business has only got about two weeks' worth of paper left an it needs to be replaced soon. You have a budget of $2500 and he has asked you to find the best price.

 What is surfing the internet?

CHECK AND GATHER INFORMATION
  • Business information is used for every operation carried out by the business
  • It can be stored as records or different types of documents
  • Various forms of information management systems can be used
  • These help staff to be able to find the relevant and up-to-date information that they need
  • Accessing information easily helps a business to run efficiently and productively

Fill in the KWL Graphic organiser to help you clarify what you are doing. 

Identify What Your Employer Wants & Identify What You Are Researching.
K - What do I know? W - What do I want to know? L - What I learned?
     
     
     
     
     
     
     
     
     
     
     

 

Hint: something that might help: Who, What, Why, Where, When, How, How much

 

_____________________________________________________________________________________________________________

Task 1.2

Step 2 - Plan: Define research objectives - Consult and Identify

How do we Know we are researching the right thing?

What does the employer really want?

Confirm the task needs’ – making sure you are positive about what you are researching and what you are not researching.

Evaluating information – What are my needs and where can I find it.

Task 1: In your workplace, the manager of the business has asked you to research the cost of purchasing reams of paper for your employer. This is an urgent request as he knows that the business has only got about two weeks' worth of paper left and it needs to be replaced soon. You have a budget of $2500 and he has asked you to find the best price.

 

Consult:

Who has asked you to perform the task?                                                                                        
Why do you think you need to do the task?  
What have you been asked to do?  
Where could you find information about the task?  
When do you need to do this task?  
Once you have gathered your information, how will you present your information?  
What is a ream?  
How much can you spend?  
   

 

 

Identifyhttps://1drv.ms/w/s!Aoe8zsMXu1lozxZ8ksWwBQjGKJWK?e=Ndh0TY

  Big W K Mart Warrego Office Works Australia Post
Web address        
Address and contact details        
Name of Product/s                                                                                                                        
Cost        
Do they deliver to the Business?        
Cost of delivery?        
Is there a limit on how many you can purchase?        
How do you order the product        
Rate the options with 1 being the best and 4 being the least likely chosen.        

Links for the companies that sell A4 Paper in Dalby:

Big W Dalby

Warrego Office Choice Dalby

Kmart

Australia Post

 

Task 1

Step 3 - Plan: – Identify Potential Sources

COLLECTING INFORMATION

•Completing individual research using the internet, books, journals, published reports, etc.

•Reviewing written documents, such as: client files and records, past advertising campaigns, etc.

•Gathering information from other organizations.

•Conducting interviews with colleagues/customers.

Watch You Tube video, fill in the table using the information from the videos:

Activity:

  1. Click on the following You Tube video link: How to Evaluate Sources for Reliability - Writing for Kids (3.48mins)
  2. Click on the following You Tube video link: Evaluating Sources using CRAAP (2.54mins)
  3. Complete the Quizizz Quiz
  4. Catch up on any incomplete work.